RETURN, CANCELLATION AND EXCHANGE POLICY
If you wish to cancel your order, write to us within 24 hours of placing the order at [email protected] or WhatsApp message on +91 9975618856 requesting cancellation.
RETURN AND EXCHANGE POLICY
We are happy to help but unable to process any returns, exchanges or refunds for any product purchased from arastudio.in. While we strive to ensure that all of our products are carefully checked, a manufacturing defect may pass unnoticed in a rare case. In such a case, please email us (along with an image of the defective piece) as soon as you receive your order at [email protected]l.com and we would be happy to repair/replace the same clutch. This is also applicable for instances where the piece has gotten damaged in transit. To avoid any damage in transit, all our clutches are bubble wrapped to ensure that no pressure is applied on the product.
Kindly inform us within 2 days of delivery, for which you need to e-mail us at [email protected] or WhatsApp us on +91 9975618856 along with the product picture.
P.S. All Ara products are handcrafted at our studio. There may be minor variations from piece to piece as every piece is made by hand. Our products contain Fabrics and Leathers, which may have some natural irregularities. This is a natural feature, and will not be considered as a defect.
Colors: Since the resolution and colour composition of each computer monitor varies, we cannot guarantee the accuracy of the colours of products displayed on our website.
All returns/exchanges/refunds if any, will be at the discretion of arastudio.in.